Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, (unopened, unused, with tags still applied, and in its original packaging). You’ll also need the receipt or proof of purchase for any return. You will receive a full refund, less shipping and gift-wrapping charges for store credit only!

To start a return, you can contact us at support@theinspireddrip.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Photos of the packaging (inside and outside) along with detailed product photos to show the damage is required.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Sale items / Clearance:
Unfortunately, we cannot accept returns on sale items or clearance items.

Refunds

IMPORTANT: With NO exceptions, returns are refunded via STORE CREDIT ONLY or for an Exchange of product. The Inspired Drip will not refund your original form of payment nor will we refund you for the original shipping charges.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

Free Gift(s):

In the event of a refund on a purchase that received a free gift, the gift must be returned as well and must be in new condition to qualify for a full refund.

Shipping Costs:

Shipping cost is non-refundable for returned, undeliverable, unclaimed and packages that are refused. Any shipping cost you incur to return the product to us will not be refunded. The only exception to this is if we have made a shipping error.  Due to the hazardous material, perfume can only be shipped via ground transportation.

The Inspired Drip will not be responsible for insufficient addresses, packages returned to sender or lost/stolen packages.